#home

Hi, I'm James.

Hi, I'm James.

Design, product & data leader based in Sydney: I lead teams that build hyper-growth products.

Want to know more? Keep scrolling.

Design, product & data leader based in Sydney: I lead teams that build hyper-growth products.

Want to know more? Keep scrolling.

#about

Who's James?

Who's James?

 

I'm currently Chief Product Officer for Mosh, one of the leading telehealth platforms in Australia where I lead the design, product & data teams to help Australians get better health outcomes. Previously, I was one of the heads of product at Afterpay (now part of Cash App within Block, formerly known as Square). At Afterpay, I led several product teams focused on in-store shopping and membership experience for 20m+ active customers worldwide and previously led the online marketplace, loyalty, servicing, growth, app & US regulations, spending 4 years in San Francisco before coming back to Australia.

Prior, I was at Xero and based in the US, where I delivered Open Banking in the UK to 500k+ customers. Prior to that, I led the digital channels team at Tyro Payments, building an award winning app, and also built a business insights tool for Commonwealth Bank of Australia to help millions of users understand their business. In between this, I frequently took on contract work with start ups & household names on a range of projects (including work on the Kayo Sports Apple TV app, and an insurance quote re-design at Real Insurance/Woolworths). If you're interested in hearing more, give me a shout or check me out on LinkedIn.

What about in my free time? You can find me trying to find new hazy IPA's, hiking through national parks, and trying to find the perfect white t-shirt.  

 

I'm currently Chief Product Officer for Mosh, one of the leading telehealth platforms in Australia where I lead the design, product & data teams to help Australians get better health outcomes. Previously, I was one of the heads of product at Afterpay (now part of Cash App within Block, formerly known as Square). At Afterpay, I led several product teams focused on in-store shopping and membership experience for 20m+ active customers worldwide and previously led the online marketplace, loyalty, servicing, growth, app & US regulations, spending 4 years in San Francisco before coming back to Australia.

Prior, I was at Xero and based in the US, where I delivered Open Banking in the UK to 500k+ customers. Prior to that, I led the digital channels team at Tyro Payments, building an award winning app, and also built a business insights tool for Commonwealth Bank of Australia to help millions of users understand their business. In between this, I frequently took on contract work with start ups & household names on a range of projects (including work on the Kayo Sports Apple TV app, and an insurance quote re-design at Real Insurance/Woolworths). If you're interested in hearing more, give me a shout or check me out on LinkedIn.

What about in my free time? You can find me trying to find new hazy IPA's, hiking through national parks, and trying to find the perfect white t-shirt.  

 

I'm currently Chief Product Officer for Mosh, one of the leading telehealth platforms in Australia where I lead the design, product & data teams to help Australians get better health outcomes. Previously, I was one of the heads of product at Afterpay (now part of Cash App within Block, formerly known as Square). At Afterpay, I led several product teams focused on in-store shopping and membership experience for 20m+ active customers worldwide and previously led the online marketplace, loyalty, servicing, growth, app & US regulations, spending 4 years in San Francisco before coming back to Australia.

Prior, I was at Xero and based in the US, where I delivered Open Banking in the UK to 500k+ customers. Prior to that, I led the digital channels team at Tyro Payments, building an award winning app, and also built a business insights tool for Commonwealth Bank of Australia to help millions of users understand their business. In between this, I frequently took on contract work with start ups & household names on a range of projects (including work on the Kayo Sports Apple TV app, and an insurance quote re-design at Real Insurance/Woolworths). If you're interested in hearing more, give me a shout or check me out on LinkedIn.

What about in my free time? You can find me trying to find new hazy IPA's, hiking through national parks, and trying to find the perfect white t-shirt.  

 

I'm currently Chief Product Officer for Mosh, one of the leading telehealth platforms in Australia where I lead the design, product & data teams to help Australians get better health outcomes. Previously, I was one of the heads of product at Afterpay (now part of Cash App within Block, formerly known as Square). At Afterpay, I led several product teams focused on in-store shopping and membership experience for 20m+ active customers worldwide and previously led the online marketplace, loyalty, servicing, growth, app & US regulations, spending 4 years in San Francisco before coming back to Australia.

Prior, I was at Xero and based in the US, where I delivered Open Banking in the UK to 500k+ customers. Prior to that, I led the digital channels team at Tyro Payments, building an award winning app, and also built a business insights tool for Commonwealth Bank of Australia to help millions of users understand their business. In between this, I frequently took on contract work with start ups & household names on a range of projects (including work on the Kayo Sports Apple TV app, and an insurance quote re-design at Real Insurance/Woolworths). If you're interested in hearing more, give me a shout or check me out on LinkedIn.

What about in my free time? You can find me trying to find new hazy IPA's, hiking through national parks, and trying to find the perfect white t-shirt.  

 

I'm currently Chief Product Officer for Mosh, one of the leading telehealth platforms in Australia where I lead the design, product & data teams to help Australians get better health outcomes. Previously, I was one of the heads of product at Afterpay (now part of Cash App within Block, formerly known as Square). At Afterpay, I led several product teams focused on in-store shopping and membership experience for 20m+ active customers worldwide and previously led the online marketplace, loyalty, servicing, growth, app & US regulations, spending 4 years in San Francisco before coming back to Australia.

Prior, I was at Xero and based in the US, where I delivered Open Banking in the UK to 500k+ customers. Prior to that, I led the digital channels team at Tyro Payments, building an award winning app, and also built a business insights tool for Commonwealth Bank of Australia to help millions of users understand their business. In between this, I frequently took on contract work with start ups & household names on a range of projects (including work on the Kayo Sports Apple TV app, and an insurance quote re-design at Real Insurance/Woolworths). If you're interested in hearing more, give me a shout or check me out on LinkedIn.

What about in my free time? You can find me trying to find new hazy IPA's, hiking through national parks, and trying to find the perfect white t-shirt.  

James_portrait

#work

#work

#work

I've worked with:

I've worked with:

I've worked with:

Happy to speak further about the work I've done at the following companies.

Happy to speak further about the work I've done at the following companies.

Happy to speak further about the work I've done at the following companies.

Microsoft_logo
xero
CBA_logo
Woolies_logo
Square
Tyro
Afterpay_logo
Kayo

#writing

#writing

A few things I’ve written:

A few things I’ve written:

A few things I’ve written:

Some of my musings about product, design and tech.

Some of my musings about product, design and tech.

Some of my musings about product, design and tech.

200702-Cartoon-Leave-This-Room

Talking to customers: a 101 for Product Managers

July 10th, 2020

Engineersdesigntoo

Engineers design too.

March 1, 2017

UXdesigner

The problem with being a “UX designer”

November 8, 2015

stealingcopying

Is it “best practice” design, or just stealing?

April 30, 2015

#contact

Want to build something together?

Want to build something together?

Shoot me an email.

Shoot me an email.

Shoot me an email.

Shoot me an email.

Shoot me an email.

James Taylor - Design, product & data leader based in Sydney.